The CLEAR Conversation Framework

1. Create the Right Environment

• Choose a private, neutral location
• Schedule enough uninterrupted time
• Prepare your key talking points in advance
• Consider the other person's perspective and potential reactions

2. Lead with Empathy

• Start with a positive, collaborative tone
• Acknowledge the difficulty of the conversation
• Show genuine concern for the other person's viewpoint
• Use "I" statements to express your thoughts

3. Express the Issue Clearly

• State the specific situation or behavior
• Use concrete examples
• Focus on facts rather than assumptions
• Avoid generalizations ("always" or "never")

4. Active Listening

• Allow the other person to respond fully
• Practice reflective listening
• Ask clarifying questions